ISO 22361 Crisis Management

Introduction

ISO 22361:2022 is an international standard that provides guidelines for crisis management. It was first published in 2022 by the International Organization for Standardization (ISO) and provides a framework for organizations to prepare for, respond to, and recover from crises.

What is ISO 22361:2022?

ISO 22361:2022 is a comprehensive framework for crisis management that provides guidelines for organizations to prepare for, respond to, and recover from crises. The standard is applicable to all types of organizations, regardless of their size, industry, or location.

Benefits of ISO 22361:2022

ISO 22361:2022 provides several benefits to organizations that implement it. These benefits include:

1. Improved crisis response: ISO 22361:2022 helps organizations improve their crisis response by providing a structured approach to managing crises.
2. Enhanced stakeholder confidence: ISO 22361:2022 demonstrates an organization’s commitment to effective crisis management, which can enhance stakeholder confidence in the organization.
3. Better risk management outcomes: ISO 22361:2022 helps organizations identify and manage risks associated with crises, resulting in better risk management outcomes.

Principles of ISO 22361:2022

ISO 22361:2022 is based on the following principles:

1. Understanding the organization and its context: This principle involves understanding the organization’s objectives, operations, and context.
2. Leadership: This principle involves demonstrating leadership and commitment to crisis management by establishing a crisis management policy and assigning roles and responsibilities.
3. Planning: This principle involves developing a crisis management strategy and plan that addresses the organization’s objectives and context.
4. Support: This principle involves providing the necessary resources and support for crisis management activities.
5. Operation: This principle involves implementing and operating the crisis management strategy and plan.
6. Performance evaluation: This principle involves evaluating the effectiveness of the crisis management strategy and plan through testing, monitoring, and review.
7. Improvement: This principle involves continually improving the crisis management strategy and plan based on the outcomes of performance evaluation.

Crisis management process

ISO 22361:2022 provides a crisis management process that consists of the following stages:

1. Understanding the organization and its context: This stage involves understanding the organization’s objectives, operations, and context.
2. Risk assessment: This stage involves identifying potential crises that could affect the organization and assessing their impact.
3. Crisis management strategy development: This stage involves developing a crisis management strategy and plan that addresses the organization’s objectives and context.
4. Crisis management implementation: This stage involves implementing the crisis management strategy and plan, including developing procedures and processes to manage crises.
5. Crisis management testing and maintenance: This stage involves testing the crisis management strategy and plan and maintaining it through regular reviews and updates.
6. Crisis management improvement: This stage involves continually improving the crisis management strategy and plan based on the outcomes of testing and maintenance.

All in all, ISO 22361:2022 is a comprehensive framework for crisis management that provides guidelines for organizations to prepare for, respond to, and recover from crises. By following the principles and process outlined in ISO 22361:2022, organizations can improve their crisis response, enhance stakeholder confidence, and achieve better risk management outcomes.