Short description:
This training course provides an overview of the key principles and practices of crisis management, including risk assessment, crisis communication, and incident management. Participants will learn how to develop a crisis management plan and implement effective strategies to mitigate the impact of crises on their organization.
Curriculum/Modules:
- Introduction to crisis management
- Risk assessment and management
- Crisis communication and media relations
- Incident management and response
- Crisis management planning and implementation
Skills and knowledge acquired:
Participants will gain a comprehensive understanding of the principles and practices of crisis management, and how to develop and implement a crisis management plan. They will be able to identify potential risks and threats to their organization, develop effective crisis communication strategies, and manage incidents and crises in a timely and effective manner.
Target audience:
This training course is suitable for professionals who are responsible for managing risks and crises in their organization, including crisis managers, risk managers, emergency managers, and public relations professionals.